Organizational culture

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Organizational culture (alternatively known as corporate culture; hereinafter, the Culture) is a system of the shared meaning, mental models, principles, traditions, values, and ways of doing things held by members of the organization that influence the way organizational members act and that distinguish the organization from other organizations.


Trivia

Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Organizational culture. A system of shared meaning held by members that distinguishes the organization from other organizations.

According to Management by Robbins and Coulter (14th edition),

Organizational culture. The shared values, principles, traditions, and ways of doing things that influence the way organizational members act and that distinguish the organization from other organizations.

According to Marketing Management by Keller and Kotler (15th edition),

Corporate culture. The shared experiences, stories, beliefs, and norms that characterize an organization.

According to the Corporate Strategy by Lynch (4th edition),

Organizational culture. The set of beliefs, values and learned ways of managing in an individual organization. Note that it is important to distinguish this from national cultures.

According to the Strategic Management by David and David (15th edition),

Organizational culture. A pattern of behavior developed by an organization over time as it learns to cope with its problem of external adaptation and internal integration, and that has worked well enough to be considered valid and to be taught to new members as the correct way to perceive, think, and feel in the firm.

According to the HRBoK Guide,

Corporate culture. The beliefs and behaviors of an organization. The values, language, rules, procedures, expectations, and processes that affect how employees of an organization think, act, and view the world.

Types

Main wikipage: Gods of management
In his book, Gods of Management: The Changing Work of Organizations, Charles Handy uses four Greek gods to illustrate four approaches that managers can utilize to build the Culture:
  1. Zeus-led or "club" organization values the power that spreads throughout the company from a top boss.
  2. Apollo-led organization is a bureaucracy; it is based on roles.
  3. Athena-led organization emphasizes problem-solving; it is based on projects and tasks.
  4. Dionysius-led organization tries to put its professionals before its management to free their initiative.
Charles Hardy advocated managers to be aware of these gods of management to choose those that fit the organization best.

Quotes

Components

Application areas

With regard to its application areas, every Culture can be divided in four parts:
  1. historical organizational culture or the culture envisioned by the founders and others that is no longer executed,
  2. operational culture or the culture exercised by an enterprise today for its operations,
  3. change culture or the culture related to change in the enterprise, and
  4. risk culture or the culture related to handling risks.

Cultural web

Main wikipage: Cultural web
With regard to its drivers, Johnson and Scholes have identified the six elements,
  1. Stories and myths.
  2. Rituals and routines.
  3. Symbols.
  4. Organizational structure.
  5. Control systems.
  6. Power structures.
All of these elements contribute to the cultural web core. Johnston and Scholes call this "core" "the paradigm" or "the recipe."

Related concepts

Related lectures